I can only sigh.
I thought my problems and misery and sorrow with my sickness and death of cats last month was over and I could work on pulling myself back together but then my cat Chomot Chi had the same symptoms. It was a panicky 3 days of monitoring him so that he don’t end up like my previous cats. Alhamdulillah he survived and have now fully recovered.
Then few days ago, my 2 kittens had the symptoms. Took to the vet. Not really good news but alhamdulillah, they too, are currently showing positive signs. They have yet to fully recover and I found my cat Bobo now having trouble urinating since yesterday and so I’m suspecting FLUTD. I’m taking him to the vet this morning and hoping and praying that he will recover. My cat Jimena is also not doing well, acting strange and not eating.
This bites. I can’t take this anymore. This is really too much for me. While I’m thankful and extremely happy that some are recovering, and showing positive signs but more sick cats are really making me depressed. I’m neglecting my work, myself, my life, my blogs etc because my attention can’t be given towards all these things.
Wish me luck.
When you have a business, customer service is important. If you don’t train your customer service rep well, it’ll affect your business reputation. As for me, I have a small online business. I do my own customer service, and I try my very best to give good customer service and try to know as much info on my products as possible.
So I was supposed to use Poslaju to post one of my orders. I remember reading a notice at Poslaju’s office that on every Saturday, they will close either at 6pm or 7 pm. That part I’m not sure. Since we have two Poslaju in Ipoh, one main branch and the other is a counter at regular post office which closes at 5 pm, so I wasn’t sure. So I decided to ask Poslaju from in official facebook.
Me: Hi, just want to ask, until what time Poslaju Ipoh opens today? Thank you.
Poslaju Official: Hi miss, poslaju Ipoh opens from 8am to 8pm.
Me: Same with Saturday??
Poslaju Official: Monday to Saturday opens 8am – 8pm. Only closes on first Saturday of the month, Sunday & public holiday.
Ok. I was not sure but I believed them anyway thinking the notice at the poslaju Ipoh that I saw was probably temporary and they’ve changed again. Hey, Poslaju official said 8pm, so you gotta believe right? I mean they represent Poslaju, work for Poslaju to handle customer’s inquiries.. not some strangers… so they should KNOW right?
Since my customer insisted I post on that day because they needed it by Monday, and my customer also paid quite late so I was rushing. I rushed with the packing, then after everything was done it was almost 7 pm. So I rushed out, and drove like a mad man in drizzling rain and guess what? When I reached poslaju, the office was completely DARK. It was closed! The only place opened was the ‘warehouse’. What. the. fuck.
Poslaju rep fricken lied to me. And my customer was unhappy and my weekend was ruined because I was pissed and feeling bad at the same time. If it was entirely my fault, I won’t feel as bad, but because I fully trusted the stupid Poslaju CS rep and told my customer I’d post it as poslaju closes at 8pm made me feel so bad so I end up spending my profit to give my customer extra gifts as consolation.
Thanks Poslaju for friggin lying to me. I don’t know why their own CS would know Melaka branch was closed on that day, yet don’t know what time Poslaju Ipoh closes. My mistake for not reading and take notice of the note, because I only post on weekdays but since my customer pleaded I post on that day, I thought I’d give an exception. Damn.
I bitched at Poslaju in FB for the wrong information this morning but they still strongly confirmed it’s closed at 8pm, even Poslaju Ipoh confirmed it, which means they were implying I was wrong. If I was wrong, then why was the poslaju office closed?? Even said I might have been to post office instead, and not main poslaju office. What, don’t you think after countless trips to poslaju main office I don’t know how to differentiate?! So obviously I was pissed. They even said that I should post my stuff earlier as if I purposely tried to post late, and the whole conversation made me feel as if they’re saying I’m stupid for not understanding that they close at 8pm. I felt it was quite rude even if he didn’t mean to be rude.
At first I told them I know it was not a lie, it was just bad miscommuncation, but they still defended themselves. I could half-forgive the FB CS because they’re not in Ipoh, maybe they have outdated info, but when they said Poslaju Ipoh staff confirmed it, that was a big lie already. How come that staff don’t even know?
So I went to poslaju Ipoh today, obviously the notice was there saying it’s closed at 7 pm, counter staffs confirmed they’re closed at 7pm so who’s wrong now bitch? And which idiot staff that confirmed earlier that they close at 8pm on Saturday? Couldn’t be he’s the only one that works until 8pm? So took a picture of the notice, sent it to poslaju as proof and I had so much win and total pawnage.
It’s ridiculous. Don’t mess with me. Don’t treat me as if I’m stupid. I know what I saw, don’t try to tell me otherwise. Don’t imply as if I was the one lying when you have an outdated info. At least I took the effort to correct this situation because I know majority would just let this go and say it’s not a big deal but when I know I’m right, I will prove I’m right. Nobody can ridicule me and get away with it.
Poslaju Ipoh called me and apologized and I accepted both apology and explanation. There has been a huge miscommunication between them, and actually they do open until 8 pm BUT not the office. I’d have to go at the back to their loading bay and request to send package, provided that they haven’t left yet to the destination. Um, how was I supposed to know that? Besides, the whole place was pitch dark, except for a small light from the loading bay.. and I saw only guys.. so for a girl to go there alone is very creepy.
But yeah, communication is vital in large organization, because if this thing happens, there will be a big confusion and unhappy customers. They should be more clear on some things to the customers like the extra info I received today about sending package after their opening hours. It would have saved me one unhappy customer, one unhappy weekend and some money.
What a stressful week!
Started with Monday evening, when my body started to feel funny.. suspected I ate some bad food and I was right. The next day I had to go to the toilets 30-40 times within an hour till I felt like I should just bring a mattress and sleep in the toilet. Honestly. Everytime I ‘burped’ I could feel the acid from my stomach. I was so weak and in so much pain. I hate food poisoning! Only good thing was that I didn’t vomit, because I rather have continuous diarrhea than vomitting.
So I spent my Wednesday just resting.
And today, Thursday, boy has it been stressful. Had some mix-ups that was fucked but thank God I managed to solve it shortly. Not only that, at the same time after I posted my previous blog post, this site decided to fuck with me as well when it decided to give the ‘Internal Server Error’ message, then ‘Can’t connect to database’. Scared the crap out of me. I thought a wordpress plugin update fucked up because it usually does, and I was just updating some plugins prior to the error. I’m starting to get phobia of updating plugins.
To add some more stress, I haven’t slept yet so my brain has somewhat shut down, and I’m sleepy as hell hence the crankyness. But it’s all good. Maybe God want to see how I’m handling this stressful moment. It’s all solved, I can relax a bit now. Phew.
I have so many pending blogs to post.
A lot has been happening this past week.
First thing. Nuffnang.
I had an issue with Nuffnang for the past 2 months. You see, I was ‘demoted’ from my glitterati status and I hate not being a glitterati. Mostly it’s because Iose all of glitterati advantages and I can’t use Innit. I contacted them, albeit the slow reply, they couldn’t figure it out. They keep giving me stuff to check and change, and mostly involves my wordpress plugins. The problematic site is this blog as they said, but I use the same plugin in all of my other blogs under nuffnang so shouldn’t they be affected too?
After 2 months and a lot of frustration, and a totally unacceptable suggestion of deleting this blog from nuffnang, I said that I can allow them to have access to my site’s backend and check for the problems. This is my main blog, so if I delete this blog from nuffnang, what’s the point of having nuffnang anymore? Even this blog is barely making a single cent from Nuffnang, but at least it has the most traffic. I don’t know how the heck people make so much money with Nuffnang when I’ve been with them for years and I STILL haven’t reached the minimum amount for withdrawal. Wtf.
Anyways, my problem took two months when all of a sudden, as I’ve finished setting up a special account for them to check my problem, was just about to let them know then BAM! I logged on and I am friggin back to GLITTERATI! What the heck? 2 months, with no solutions, then all of a suddenly my Glitterati status is back and I don’t even know what caused it to disappeared for 2 months.
Oh well. At least it’s back and that’s all that matters.
I still haven’t recovered from the death of my 4 kittens last month and my beloved kitten, a white male, very pretty and very loving to me, suddenly went missing few days ago. I don’t even know what happened. He could be lost, kidnapped or … Well don’t wanna talk much about it, don’t wanna start crying again.
3. My Stupid Neighbor
I have this rage against my neighbor right now. They’re building a new covered kitchen and a new wall that replaced the fence.. but you know why? It’s because they hate my cats. They purpose built a HUGE, TALL wall just so my kittens and cats won’t be able to go to their house. The thing is, who the fuck do they think they are? We are NEIGHBORS.. I have my share of that fence as well! But no. They think they own it and can build it so high, make me feel like I’m trapped in pudu jail surrounded by tall brick wall without even asking if we’re okay with it.
I don’t care if they wanna build whatever, metal buildings or kitchen made out of gold, but we SHARE the fence so it’s common courtesy that they ask if we’re okay with having a new tall brick wall that even if you’re 7 feet tall, you can’t see over the wall to the other side. And NO, we’re NOT okay. I’m super pissed.
I’m seriously having an extremely rough time right now.
My kitten is missing. I seriously don’t know what kind of curse I have now because in less than a month I’ve lost 5 kittens. It’s seriously tearing me apart. I’m trying to be strong so I could go on with my life, but one after another, even superman won’t be able to handle this. I always say there’s a reason behind everything that happens, and so far my life has been pure shithole and it’s taking shit after shit everyday.
I’m trying my best to find some money and be able to move back to KL. I hate this place and I hate the surrounding. I hate not being able to find a job because there’s none here that’s in my field. I hate the snobbish neighbors. I have no friends here. I have no life. Why the fuck did I move back to Ipoh?