503 Service Temporarily Unavailable & Dreamhost

May 17, 2012 at 6:51 AM

503 Service Temporarily Unavailable……

I hate this dreaded error message!

503error

Internal Server Error  

The server encountered an internal error or misconfiguration and was unable to complete your request.  Please contact the server administrator, webmaster@seventh-angel.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.  More information about this error may be available in the server error log.  

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

I had this error yesterday and if you visited this site yesterday evening, you probably saw the error message too. That was the 2nd time it happened. You know how it happened? Failed update attempt for wordpress plugins. I don’t know why the same thing happened again. I was just updating the plugins from the wordpress update panel, all seemed okay. So after that, I clicked to go back to plugins page and it gave the 404 page not found. So I clicked back, and redid the updating and this time, when I clicked to go back to plugins page then BAM, the stupid error comes up.

I had to contact dreamhost support because last time they fixed it for me. Said something about my database being almost entirely wiped out. So later that night, I got a response from dreamhost explaining my problem. Such customer service really comes in handy, when you need it most. Which is why I recommend reading many Web Hosting Hub Reviews to get a bird’s eye view on these guys.

Turns out the problem was caused by 2 bad lines in my .htaccess file. There were 2 lines that say “Deny from” but there is nothing after that statement to deny so this is causing a syntax error in my .htaccess and Apache is stopping after that error. So they fixed it and all is fine again!

Thank you Dreamhost, my hosting company. I have been with them since my birthday in 2005.. so that’s over 7 years.. and of course there has been some downtime here and there but their service has been top notch and efficient. I love Dreamhost.